FAQ

1. How do your remote services work?

Our team provides health information management and medical coding services fully remotely. We securely access and process health data while ensuring full compliance with HIPAA, GDPR, and other healthcare regulations. We work closely with hospitals, clinics, and private companies to streamline workflows and improve efficiency.

2. What medical coding systems do you support?

We specialize in:

 

  • ICD-10, ICD-11 (International Classification of Diseases)

 

  • СРТ (Current Procedural Terminology)

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  • HCPCS (Healthcare Common Procedure Coding System)

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  • DRG (Diagnosis-Related Groups)


Our experts ensure accurate coding for billing, insurance claims, and regulatory compliance.

3. How do you ensure data security and compliance?

We follow strict data protection protocols, including:

 

  1. Secure access controls to prevent unauthorized use.
     

  2. Encryption and compliance checks to protect sensitive information.
     

  3. Regular audits to ensure compliance with healthcare regulations like HIPAA, GDPR, and local laws.

4. What industries do you serve?

We provide services to:

 

  • Hospitals & Clinics - Optimizing patient data management and medical coding.

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  • Healthcare Professionals - Ensuring proper documentation and billing support.

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  • Private Companies - Assisting insurance firms, pharmaceutical companies, and corporate wellness programs in managing health data securely.

5. How do I get started with your services?

Getting started is easy:

  1. Contact us through our website or email.
     

  2. Schedule a consultation to discuss your needs.
     

  3. Receive a tailored service plan that fits your organization's workflow.
     

  4. Onboard with our team and start optimizing your health information management.

6. Do you offer trial services or consultations?

Yes! We offer a free initial consultation to understand your needs and demonstrate how our services can benefit your organization.

7. What are your pricing plans?

Pricing depends on the scope of services required. We offer flexible, customized pricing models based on:

 

  • Service type (medical coding, health information management, or both).

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  • Project size (one-time audits vs. ongoing support).